Hazeflow Water Bottle Warranty Policy

At Hazeflow, we take pride in offering high-quality water bottles designed to last. Our customers deserve peace of mind, which is why every Hazeflow bottle comes with a one-year limited warranty. This page outlines everything you need to know about the Hazeflow water bottle warranty, including what it covers, what it doesn’t, and how to make a claim.

What the Hazeflow Water Bottle Warranty Covers

The Hazeflow water bottle warranty is valid for 1 year from the date of purchase and covers the following:

  • Manufacturing defects
  • Cracks or leaks not caused by accidents
  • Defective lids, seals, or straps
  • Issues with materials or workmanship under normal use

This warranty ensures that your Hazeflow water bottle performs as expected throughout your everyday activities.

What the Warranty Does Not Cover

The Hazeflow water bottle warranty does not apply to the following situations:

  • Damage caused by dropping, melting, or other accidents
  • Wear and tear from regular use
  • Improper cleaning or product misuse
  • Modifications made to the product
  • Discoloration or fading from sun exposure or washing

Please follow the care instructions provided with your bottle to extend its lifespan.

How to Make a Warranty Claim

If your Hazeflow water bottle shows signs of a manufacturing defect, please contact us at:

[email protected]

When reaching out, include the following:

  1. Your full name and order number
  2. A description of the issue
  3. Clear photos or a video showing the problem

We will review your claim within 2 to 3 business days and let you know the next steps.

What Happens After Approval

If your claim is approved, we will provide one of the following solutions:

  • A free replacement of the defective item
  • A full or partial refund, depending on the case

In most situations, return shipping will not be required.

Warranty Terms and Limitations

  • This warranty is only valid for purchases made directly from hazeflow.shop or our authorized resellers.
  • Items purchased through third-party marketplaces may be subject to their own return and warranty policies.
  • The warranty is non-transferable and applies only to the original purchaser.

Questions?

If you have questions about the Hazeflow water bottle warranty, feel free to email us at [email protected]. We are always happy to assist you.